Why Me?
Hi, I'm Elaine. There are oodles of people on the internet offering social media services and plenty of shiny social media agencies offering multiple services to multiple industries - including pubs. But they don't know pubs.
I understand pubs and I understand social media.
Do those social media agencies understand what 4pm on a November Monday really looks like in your pub? Do they 'get' why it's not usually possible for you to stop serving on a Sunday lunchtime to take a photo? That not every pub has 5437353836 gins to take photos of just for the 'gram; that, actually, you're better known for your casks/whisky/coffee. Could they understand your customers as well as you do, as quickly as I can?
I can, because I understand pubs and I understand social media.
I've spent 20+ years in and around the pub industry, in all its glory, from bar to chef to manager to head office and back again. In-between I worked in online learning technologies and social media consultancy for the public and private sectors.
The pressure to get 'it' right first time, every time, is never more real than in the pub industry.
Let me help you make your online customer service as brilliant as your glassware. Get in touch now.
I understand pubs and I understand social media.
Do those social media agencies understand what 4pm on a November Monday really looks like in your pub? Do they 'get' why it's not usually possible for you to stop serving on a Sunday lunchtime to take a photo? That not every pub has 5437353836 gins to take photos of just for the 'gram; that, actually, you're better known for your casks/whisky/coffee. Could they understand your customers as well as you do, as quickly as I can?
I can, because I understand pubs and I understand social media.
I've spent 20+ years in and around the pub industry, in all its glory, from bar to chef to manager to head office and back again. In-between I worked in online learning technologies and social media consultancy for the public and private sectors.
The pressure to get 'it' right first time, every time, is never more real than in the pub industry.
Let me help you make your online customer service as brilliant as your glassware. Get in touch now.